Virtual Appointments

We’re Here to Help

Wondering what your bra size is? With sizes ranging from 28A - 44H, we’ll help you find the best fit. Curious about Leakproof? We’ll answer any of your questions. Need help with an exchange? Let’s walk through it together! Our incredible team of Product Experts are ready to support you on anything you need.

What Are You Looking For?

Fitting & Product Help
Meet 1:1 with a Product Expert to find sizes and styles you’ll love! We can answer any questions you have on bras, underwear, levels of leakproof, or anything else related to any Knix products.
Exchange Assistance
Meet 1:1 to discuss a recent Knix purchase. Not fitting how you expected? We debunk what’s really going on and can exchange for the Knix that actually fits you best.
Leakproof Questions
Find out which type of Leakproof is right for you. Chat with a Product Expert about any questions around our leakproof styles.

What To Expect From Your Virtual Appointment

  • You will be meeting 1:1 in a video call with a Knix Product Expert. Virtual Appointments are not recorded and can be done with the camera on or off–however you feel most comfortable.
  • If you’re looking for sizing help, don’t forget a soft measuring tape or string and ruler for taking your measurements. We recommend wearing a non-padded bra and fitted shirt for bra sizing. This way, you can measure yourself over your clothing and there will be no need to remove anything.
  • For scheduled appointments, a meeting link will be sent to your email with all the information you need to meet your Product Expert. You’ll also receive a personalized email with your favorite items and size recommendations shortly after your fitting.
  • If you have any other questions, please reach out to us at virtualfittings@knix.com

Virtual Fittings FAQs

For the best results, bring a soft measuring tape. Don’t have one? All good! A ribbon or string and tape measure or ruler can work just as well.

You can totally keep your clothes on! We suggest you wear an unpadded bra with a fitted shirt over top to get the most accurate measurements.

Yes! All our fit experts know about both and can answer any questions you have.

Of course! Our Product Experts can help you with “virtually” anything. You can learn about all our products at your appointment and ask any questions related to fit, proper use, and product features.

You can email them at virtualfittings@knix.com


In your confirmation and reminder emails you will receive a link for your video meeting. When it's time for your appointment, you can join the meeting by clicking the link and then clicking the "I'm Ready" button. For the best virtual fitting experience we recommend using Chrome for connecting to the meeting. If you have done the above and still can't connect to your Knixpert, please email us at virtualfittings@knix.com.