Quick note: Our bras are covered by a 30-day Wash & Wear Guarantee, as they can take a few wears to relax to a comfortable fit.
If yours still isn’t working, let’s get you into the right size.
Returns and ExchangesGet Started
Our Return Policies
Galentine's Day Special (Feb 12–14)
Bras purchased during the Galentine’s Day Special (Feb 12-14, 2020) will be eligible for exchange or store credit.
For sale items with a 20% or more discount, you may exchange for another item or store credit. For sale items with less than a 20% discount, please follow our policy by product category listed on this page.
Bras, Tops & Bodysuits
All Knix bras & tops (including bodysuits) are eligible for return or exchange within 30 days of delivery. We want to make sure you can give your new top time to mold to your shape and get comfortable. Do what you want to do in it, and wash it as much as you like. If you find the fit still isn't right, message us to get a personal fit consultation before returning for the right size.
All Swim items are Final Sale.
All of our Underwear bottoms (including Thigh Saver and Leakproof) are final sale and not eligible for refund or exchange. For hygenic reasons, underwear cannot be accepted.
Clothing items include our T-Shirts, Sleep Set, and Lounge Pants. These items are eligible for return or exchange within 30 days of delivery. However, these items need to be unworn with the tags still attached to qualify for a refund or exchange.
All items in Last Call are eligible for Exchange Only. All Swim items are Final Sale.
End of Year Sale (Dec 24 - Jan 2)
All Last Call items are final sale (no returns or exchanges).All Underwear - including Thigh Saver Short and Leakproof - are final sale.
All bras, bodysuits and tops that are 20% off or more are exchange only.
Bras that are regular price or discounted less than 20% off are available for return or exchange.
Accessories are final sale.
Our 30 Day Wash and Wear Guarantee is not applicable to bras purchased during our Year End Sale.
BLACK FRIDAY 2019
Return Policy for the Knix Black Friday Sale (November 25 - Devcember 3)
1. All Essential and Leakproof underwear is final sale. Underwear Mystery bundles are final sale. No returns and no substitutions.
2. All bras, bodysuits and tops are exchange only. This excludes styles marked down further in last call which are final sale.
3. All items in Last Call are final sale. No returns or exchanges.
4. Gifts with Purchase are final sale. No returns or exchanges.
5. Our 30 Day Wash and Wear Guarantee is not applicable to bras purchased during our Black Friday Sale.
The following are not eligible for refund or exchange
- Gifts with Purchase
- Original Shipping Fees
- Egift Cards
- Items purchased by third party sellers