Our Return Policies
For sale items with a 20% or more discount, you may exchange for another item or store credit. For sale items with less than a 20% discount, please follow our policy by product category listed on this page.
Bras, Tops & Bodysuits
All Knix bras & tops (including bodysuits) are eligible for return or exchange within 30 days of delivery. We want to make sure you can give your new top time to mold to your shape and get comfortable. Do what you want to do in it, and wash it as much as you like. If you find the fit still isn't right, message us to get a personal fit consultation before returning for the right size.
All Knix swim suits are eligible for return or exchange within 30 days of delivery as long as tags and sanitary sticker are still in place. If you find the fit isn’t right, message us to get a personal fit consultation before returning for a new size.
All of our Underwear bottoms (including Thigh Saver and Leakproof) are final sale and not eligible for refund or exchange. For hygenic reasons, underwear cannot be accepted.
If you have any questions about your new underwear, our team would be happy to help you at email@example.com
Clothing items include our T-Shirts, Sleep Set, Robe and Lounge Pants. These items are eligible for return or exchange within 30 days of delivery. However, these items need to be unworn with the tags still attached to qualify for a refund or exchange.
All items in Last Call are eligible for Exchange Only. All Swim items are Final Sale.
The following are not eligible for refund or exchange
- Gifts with Purchase
- Original Shipping Fees
- Egift Cards
- Items purchased by third party sellers
Galentine's Day Special (Feb 12–14)
Bras purchased during the Galentine’s Day Special (Feb 12-14, 2020) will be eligible for exchange or store credit.