Shipping

Holiday Shipping

To Ensure you receive your order by December 22 in the United States, order by December 17th (Free Standard Shipping) or December 19th (Expedited Shipping)

Processing Timelines

Please allow 1-2 business days for our warehouse team to pack and ship your order. During peak periods such as sales, holidays and product launches, please allow up to 4 business days for us to process your order. Once an order is placed, we cannot guarantee any address updates, order changes or cancellations. Orders placed on Friday after 1PM will not be shipped until the following Monday.

Split Shipments

Most orders will ship from a single warehouse. However, we occasionally ship from a combination of warehouse locations, so you may receive your order in multiple parts. If items from your order ship in separate packages, we’ll send you tracking information for each package when it becomes available.

Delivery Timelines

For the most up-to-date delivery time estimates, please refer to the shipping timeline at checkout. Delivery timelines do not include processing times. See above for details. All transit times are measured in business days which are Monday-Friday, excluding holidays.

Please note, all shipping timelines are estimates and are not guaranteed.

Where are you ordering from?

Holiday Shipping

To Ensure you receive your order by December 22 in the United States, order by December 17th (Free Standard Shipping) or December 19th (Expedited Shipping)

Processing Timelines

Split Shipments

Delivery Timelines

Orders over $75* USD = Free Shipping

Orders under $75* USD = $10 USD Shipping

*After discounts, before shipping and taxes

We are not able to ship to US territories (including Puerto Rico, U.S. Virgin Islands, Guam, Northern Mariana Islands and American Samoa) at this time.

Orders within the United States will be shipped with DHL and USPS, FedEx or Canada Post International based on your address and carrier availability.

Orders with a Total value of less than $750 USD are eligible for admission to the United States free of duty and of any tax via the Section 321 De minimis U.S. CBP programme.

Please note, orders over $750 USD in Total value are subject to U.S. CBP Import Duties, Taxes and their associated administrative fees upon receipt of the shipment. The customer (‘the importer’) is responsible for payment of these costs - they are not paid for by Knix.

We deliver higher value orders through a formal customs entry, typically via FEDEX International Economy (but not restricted to Fedex). The carrier will issue a commercial invoice which will be payable before delivery. The invoice will include charges for Import Duties, an administrative line fee and a disbursement fee (customs broker service fee). On occasion, billing can occur after delivery.

Importers (Customers) are allowed one import per day under the US Section 321 programme.

Orders over $150 USD = Free Shipping (10-25 Business days)

Orders under $150 USD = $20 USD Shipping (10-25 Business days)

International order will be shipped with DHL, Canada Post International or FedEx based on your address and carrier availability.

Please note, international orders are subject to Import Duties, Taxes and their associated administrative fees. The customer (‘the importer’) is responsible for payment of these costs - they are not paid for by Knix.

Please check the De Minimus Value applicable to the country of importation. This value varies from country to country, and is used to determine the duty-free allowance of the shipment. If your order value is above the allowance, you may be charged importation duties, taxes and their associated administrative fees.

Shop www.knix.ca to order in Canadian Dollars!

Orders within Canada will be shipped with Canada Post or Purolator based on your address and carrier availability.