Quick note: Our bras are covered by a 30-day Wash & Wear Guarantee, as they can take a few wears to relax to a comfortable fit.

If yours still isn’t working, let’s get you into the right size.

Returns and Exchanges

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Our Return Policies

Swimwear

All Knix Swim items are final sale and not eligible for refund or exchange.

Bras & Tanks

All Knix bras & tanks are eligible for return or exchange within 30 days of delivery. We want to make sure you can give your new top time to mold to your shape and get comfortable. Do what you want to do in it, and wash it as much as you like. If you find the fit still isn't right, message us to get a personal fit consultation before returning for the right size.

Sale Items

Bras and clothing purchased during sale events are eligible for exchange only, and they must be exchanged during the required time frame (30 days). Underwear, bodysuits, and accessories are final sale.

Underwear & Bodysuits

All of our Underwear bottoms (including Leakproof) and the Every Bodysuit are final sale and not eligible for refund or exchange. For hygenic reasons, underwear cannot be accepted.

Clothing

Clothing items include our T-Shirts and Lounge Collection. These items are eligible for return or exchange within 30 days of delivery. However, these items need to be unworn with the tags still attached to qualify for a refund or exchange.

Last Call

All Knix Last Call items are final sale and not eligible for refund or exchange.

Other

The following are not eligible for refund or exchange

  • Accessories
  • Gifts with Purchase
  • Original Shipping Fees
  • Egift Cards
  • Items purchased by third party sellers

Common Returns Questions

Is it easy to exchange items?

Totally. Once you confirm your email, it’s as easy as printing your pre-paid shipping label and sending your item(s) back.

How soon will I receive my store credit?

As soon as our team gets your return, you’ll get your store credit or refund within 10 days.

Can I return for a refund?

Yes, all returnable items purchased through our website can be returned for a full refund. It will be issued to your original payment method, minus shipping costs.

Can you clarify shipping costs?

We’ll cover all return shipping fees. Outbound shipping from our warehouse is not covered, including exchange orders.

What if I have more questions?

We're here to help, send us an email at info@knixwear.com.